Privacy Policy

FCRS is a small volunteer led charity. We rely on the good will and generosity of our supporters and respect your right to privacy.

What data do you collect about me?

1) When you give it to us directly:

You may give us personal information when you sign up to our newsletter, make a donation, or order from our shop.

This will usually be your basic contact details, such as your name, email, phone number and address.

If you donate we may also ask email address if you pay by PayPal.

2) When you give it to us indirectly:

We may get your personal information via a fundraising platform such as JustGiving, if you’ve told them you are supporting FCRS and with your consent.

3) We also collect information about how you respond to emails. For example, if you open the email or not via our third party e-marketing service (MailChimp.)

How do you use my information?

The data outlined above is collected so we can  fundraise most effectively and give you an improved experience when you use our website and read our communications.

We will never sell your details to any third parties. We are committed to making it easy for you to change your communication preferences. We always respect your preferences and endeavour to send you information that suits you, in the format you prefer.

-Donations – we use your information to process, acknowledge and keep a record of any donations you make. We also use it to claim Gift Aid if you’ve selected this option or to record information about legacies. We keep the history of your support to date so we can best acknowledge your continued help.

We’ll also send you direct marketing by email if you’ve consented to hear from us this way. Our newsletters include the latest events in Conakry and the UK, the outcome of appeals and calls for help. You choose whether you want them to be sent Quarterly or Monthly.

If you support a CRS student with a regular monthly donation you can sign up to an annual update on how the students are doing and what your money is supporting.

– Social media – On social media, we may use publicly available information from your profile to target you with specific posts that may interest you. Check your social media accounts if you want to change the information you make public. We may repost or share your posts on social media if it relates to FCRS and our work, and respond to questions, queries or comments left on our social media channels and use information found on your profile to help us answer these. We’ll never ask for personal or sensitive information.

Our websites use sharing buttons which share our web pages to social media platforms – use these buttons at your own discretion. Social media platforms may track these shares through your accounts.

– Legal – We may keep your information on file in order to comply with legal and regulatory obligations.

Who can access my data?

Your information is only accessible by the Director and Finance Officer at FCRS.

We’ll only disclose your personal data to third parties, without your consent, when we have to by law, for example to authorised statutory agencies or authorities.

How long do you keep my information for?

We keep your information only as long as it’s necessary. For example, we keep your financial data for at least seven years as per legal duty.

If you request to receive no further contact from us, we will keep some basic information about you on our suppression list so that we can avoid sending you unwanted materials in the future.

What is your legal basis for processing personal data?

In order to comply with data protection regulations, FCRS must have a legal justification for collecting and using your information. Our legal basis for processing your personal information falls into one of the following categories:

– Where you have provided consent – e.g. to send you direct marketing by e-mail.
– When processing is necessary to comply with a legal obligation, such as processing a gift aid declaration.
– When using your information is necessary to carry out a contract with us, for example if you make an order from our online shop and we fulfil it using your address.

Our legitimate interests include:

– Charity governance: including delivery of our objectives and charitable purposes, statutory and financial reporting and other regulatory compliance.
– Administration and management: including providing information and services, responding to solicited enquires, research, the administration of volunteers.
– Fundraising: including administering campaigns and donations, and sending direct marketing and thank you letters by post.

How can I access or change my personal data?

You can change your personal details and/or contact preferences at any time. Please email

You have a number of data protection rights which we’d like to make you aware of:

– You can request any information we hold on you by emailing us at We are happy to supply any information you ask for as soon as possible in writing, but this may take up to 30 days. We will also ask for proof of identity.

– You also have the right to ask us to stop using or to restrict the processing of your personal data in certain cases, e.g. where it’s not needed to do what you provided it to us for, or if there is some disagreement about its accuracy or legitimate use.

– You can withdraw your consent for us processing your data at any time (where such processing is based on consent e.g. to send you electronic direct marketing.)

– If you believe our records are inaccurate you have the right to ask for those records concerning you to be updated. To update your records, please get in touch with us using the details above.

– In some cases, you have the right to be forgotten (i.e. to have your personal data deleted from our database) or transferred to another organisation (“data portability.”) Where you have requested that we don’t send you marketing materials we’ll need to keep some limited information in order to ensure that you’re not contacted in the future.

When do you update this notice?

We amend this privacy notice whenever necessary. We will contact you directly or make it clear on our website if we make any significant changes in the way we treat your personal information.

We have made this privacy policy as comprehensive as possible, but it does not include an exhaustive list of all aspects of our collection and use of personal information. We are happy to provide further information about our procedures, so please do get in touch. If you have any questions or feedback about our privacy policy, please let us know by contacting us.